‘Person first, client second’ is one the core principle we have at My Accountancy Place, which enables us to serve our clients to a much higher level, give them far more value and which has contributed towards growing our monthly recurring revenue by 50% in the last nine months alone.
Not only that, when you fully embrace this philosophy, it enables you to…
- Improve retention rates
- Develop lifelong relationships with your clients
- Sign clients up quicker
- Have them buying more of your most valuable services
- Have more fun
It’s a very subtle shift in thinking and seemingly backwards in some respects and therefore very few accountancy firms around the world ever make it.